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Topics - TNAndy

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Feedback / SG-1000 setup catch-22
« on: October 18, 2017, 02:53:40 pm »
My SG-1000 was delivered today.   ;D 

So now I'm trying to set it up.  The first thing the quick start guide suggests is "Before configuring the pfSense appliance it is best to activate the bundled Gold by following the instructions at"  OK, fine, so I guess I'll register first.  I click on "Register Your Device".  This sends me to the "Support Bundled Gold Subscription"  ( page.  OK, so far, so good.

I entered all my info on the support bundle page.  The last line is "* Netgate Device ID/For free access".  My first guess was serial number--Nope.  My second guess is MAC address--Nope.  So I do a search on the forums here for "Device ID".  Fortunately, someone else had the same question I had.  According to the answer (found here: "You must provide the Netgate Device ID (NDI) from the dashboard of the firewall GUI. The NDI is displayed in the System Information widget.

In other words, the device ID is given on the configuration screen once the SG-1000 is already set up.  But "it is best to activate the bundled Gold" "(b)efore configuring the pfSense appliance".  Huh?

I think I'm walking on a Moebius strip, here.   :o  ::)  :P  ;D

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