pfSense Gold Subscription

Author Topic: WebGUI/SSH not responding  (Read 355 times)

0 Members and 1 Guest are viewing this topic.

Offline nicscal

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
WebGUI/SSH not responding
« on: October 31, 2017, 01:37:42 am »
Hi All,

I have just updated my ALU2 device to the latest 2.4.1-RELEASE. This is the list of packages/features installed in my pc engines:

1) Snort
2) Squid (ClamAV, SSL filtering)
3) Beats
4) Enabled remote Syslog

After few seconds/minutes that pfsense is booting up, the WebGUI is not responding however the regular users behind the pfsense are not impacted as they can still use internet regularly.
Also SSH is not accessible. Further, I have noticed that I am not able to access the page (Status->System Logs->Settings) since the beginning, just after pfsense boots up while the rest of the pages are ok.

Thanks,
N.
« Last Edit: October 31, 2017, 02:02:07 am by nicscal »

Offline talishka

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
Re: WebGUI/SSH not responding
« Reply #1 on: October 31, 2017, 11:45:14 am »
I have a basic configuration, and im sufferin the same issue. I've installed 2.4.0, yesterday upgraded to 2.4.1 and suddenly i cannot access trough WebGUI or SSH, but internet and the services are working ok.

After reboot i can access with both WebGUI and SSH for a while. A few hours later the behaviour repeats.
« Last Edit: October 31, 2017, 01:34:33 pm by talishka »

Offline denningsrogue

  • Jr. Member
  • **
  • Posts: 44
  • Karma: +0/-0
    • View Profile
Re: WebGUI/SSH not responding
« Reply #2 on: November 21, 2017, 02:10:05 pm »
I have a Netgate SG-2220 and have the same issue with the GUI (but I can ssh in).  I can log in to the Gui and the page begins to populate but the menus don't work and some of the widgets aren't work.  Traffic, however is passing.  I have tried restarting pfsense, restarting the webconfigurator and applied the last update to 2.4.2 to no effect.

Offline smallette

  • Newbie
  • *
  • Posts: 3
  • Karma: +0/-0
    • View Profile
Re: WebGUI/SSH not responding
« Reply #3 on: November 23, 2017, 11:19:37 am »
I'm experiencing the same issue with 2.4.2
I upgraded to 2.4.2 last night and installed snort, when I click to view the snort alerts the gui freezes and i'm unable to ssh in.
I have to hard reboot the device then it is fine until I do the same thing, which will lock it up each time. I have uninstalled snort to see it it makes a difference.
« Last Edit: November 23, 2017, 11:29:25 am by smallette »

Offline cliobrando

  • Newbie
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
Re: WebGUI/SSH not responding
« Reply #4 on: November 23, 2017, 07:51:51 pm »
I've the same problem (using 2.4.2).
I experience the error daily, the web interface isn't avaliable and I don't lose the internet connection. Some services become not availiable (OpenVPN), and the only solution is to hard reboot the machine.
Even the local console (ssh too) is not responding, just a:
Pfsense -
prompt is displayed.
In the previous version (2.3.X), the local console was availiable when this happened, the workaround was to restart the php-fpm procces (option 16 iirc), via local console or ssh, and the web gui and openvpn were online again.

I have suricata installed, but not configured and not started, just installed.

Hope a solution is found to this problem, or at least a workaround. I think that a hard reboot, soon or later, will corrupt my pfsense installation.

Thanks.

Offline smallette

  • Newbie
  • *
  • Posts: 3
  • Karma: +0/-0
    • View Profile
Re: WebGUI/SSH not responding
« Reply #5 on: November 24, 2017, 08:10:57 am »
After uninstalling Snort the issue has gone away for me.