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Offline Sherminator

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All WANs down at the same time
« on: November 09, 2017, 05:33:01 am »
Hi everybody,

we have three roads to the internet:

Interface NameGateway NameISPType of connection
WAN1GW_WANTelekomvDSL25
WAN2WAN2_PPPOETelekomvDSL25
LTELTE_DHCPTelekomLTE

Last night all three connections broke off at the same time. The logs look like this:
Code: [Select]
Nov  9 01:08:50 192.168.1.2 dpinger: GW_WAN 217.237.152.62: Alarm latency 35235us stddev 1134us loss 21%
Nov  9 01:08:50 192.168.1.2 rc.gateway_alarm[63431]: >>> Gateway alarm: GW_WAN (Addr:217.237.152.62 Alarm:1 RTT:35235ms RTTsd:1134ms Loss:21%)
Nov  9 01:08:50 192.168.1.2 check_reload_status: updating dyndns GW_WAN
Nov  9 01:08:50 192.168.1.2 check_reload_status: Restarting ipsec tunnels
Nov  9 01:08:50 192.168.1.2 check_reload_status: Restarting OpenVPN tunnels/interfaces
Nov  9 01:08:50 192.168.1.2 check_reload_status: Reloading filter
Nov  9 01:08:50 192.168.1.2 dpinger: WAN2_PPPOE 62.156.245.30: Alarm latency 28509us stddev 341us loss 21%
Nov  9 01:08:50 192.168.1.2 rc.gateway_alarm[63829]: >>> Gateway alarm: WAN2_PPPOE (Addr:62.156.245.30 Alarm:1 RTT:28509ms RTTsd:341ms Loss:21%)
Nov  9 01:08:50 192.168.1.2 check_reload_status: updating dyndns WAN2_PPPOE
Nov  9 01:08:50 192.168.1.2 check_reload_status: Restarting ipsec tunnels
Nov  9 01:08:50 192.168.1.2 check_reload_status: Restarting OpenVPN tunnels/interfaces
Nov  9 01:08:50 192.168.1.2 check_reload_status: Reloading filter
Nov  9 01:08:51 192.168.1.2 dpinger: LTE_DHCP 217.5.118.42: Alarm latency 35177us stddev 5691us loss 22%
Nov  9 01:08:51 192.168.1.2 rc.gateway_alarm[64492]: >>> Gateway alarm: LTE_DHCP (Addr:217.5.118.42 Alarm:1 RTT:35177ms RTTsd:5691ms Loss:22%)

About three hours later WAN1 and WAN2 came up again automatically:
Code: [Select]
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] Link: reconnection attempt 60
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] PPPoE: Connecting to ''
Nov  9 04:03:49 192.168.1.2 ppp: PPPoE: rec'd ACNAME "FREJ00"
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] PPPoE: connection successful
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] Link: UP event
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] LCP: Up event
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] LCP: state change Starting --> Req-Sent
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] LCP: SendConfigReq #7
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0]   PROTOCOMP
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0]   MRU 1492
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0]   MAGICNUM 0x27dd153e
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] LCP: rec'd Configure Request #204 (Req-Sent)
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0]   MRU 1492
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0]   AUTHPROTO PAP
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0]   MAGICNUM 0x4a77fdaf
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] LCP: SendConfigAck #204
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0]   MRU 1492
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0]   AUTHPROTO PAP
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0]   MAGICNUM 0x4a77fdaf
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] LCP: state change Req-Sent --> Ack-Sent
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] LCP: rec'd Configure Ack #7 (Ack-Sent)
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0]   PROTOCOMP
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0]   MRU 1492
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0]   MAGICNUM 0x27dd153e
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] LCP: state change Ack-Sent --> Opened
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] LCP: auth: peer wants PAP, I want nothing
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] PAP: using authname "xxxxxxxxxxxxxxxxxxxxxxxxxxxx@t-online.de"
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] PAP: sending REQUEST #1 len: 54
Nov  9 04:03:49 192.168.1.2 ppp: [opt1_link0] LCP: LayerUp
...
Nov  9 04:03:54 192.168.1.2 ppp: [wan_link0] Link: reconnection attempt 61
Nov  9 04:03:54 192.168.1.2 ppp: [wan_link0] PPPoE: Connecting to ''
Nov  9 04:03:56 192.168.1.2 ppp: PPPoE: rec'd ACNAME "FREJ00"
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] PPPoE: connection successful
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] Link: UP event
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] LCP: Up event
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] LCP: state change Starting --> Req-Sent
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] LCP: SendConfigReq #7
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0]   PROTOCOMP
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0]   MRU 1492
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0]   MAGICNUM 0x119f5cbe
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] LCP: rec'd Configure Request #202 (Req-Sent)
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0]   MRU 1492
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0]   AUTHPROTO PAP
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0]   MAGICNUM 0x0455aaae
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] LCP: SendConfigAck #202
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0]   MRU 1492
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0]   AUTHPROTO PAP
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0]   MAGICNUM 0x0455aaae
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] LCP: state change Req-Sent --> Ack-Sent
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] LCP: rec'd Configure Ack #7 (Ack-Sent)
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0]   PROTOCOMP
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0]   MRU 1492
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0]   MAGICNUM 0x119f5cbe
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] LCP: state change Ack-Sent --> Opened
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] LCP: auth: peer wants PAP, I want nothing
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] PAP: using authname "xxxxxxxxxxxxxxxxxxxxxxxxxxxx@t-online.de"
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] PAP: sending REQUEST #1 len: 54
Nov  9 04:03:56 192.168.1.2 ppp: [wan_link0] LCP: LayerUp


LTE didn't come up automatically, but after a reset of the modem, it worked.

Now I like to find out whether this was a problem at our ISP or inside our firewall. Do you have any thoughts or suggestions on this?

Thanks a lot and many greets
Stephan