Netgate SG-1000 microFirewall

Author Topic: No internet access on BYOD interface pfsense 2.3.4  (Read 181 times)

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Offline it_support@nji-inm.ca

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No internet access on BYOD interface pfsense 2.3.4
« on: February 07, 2018, 02:19:45 pm »
I not getting internet on BYOD interface. It was working just fine a week ago.  There was no change made to the configuration, no update was applied and no hardware and software has been changed.
I am getting valid IP like 192.168.20.x

My gateway 192.168.20.xxx and DNS 192.168.20.xxx (same)

Any help would be appreciated

Offline KOM

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Re: No internet access on BYOD interface pfsense 2.3.4
« Reply #1 on: February 07, 2018, 02:53:28 pm »
Nowhere near enough information to even begin.  Anything in the System log?

Start here:

https://doc.pfsense.org/index.php/Connectivity_Troubleshooting

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Re: No internet access on BYOD interface pfsense 2.3.4
« Reply #2 on: February 08, 2018, 08:59:45 am »
Nowhere near enough information to even begin.  Anything in the System log?

Start here:

https://doc.pfsense.org/index.php/Connectivity_Troubleshooting

This firewall log information it passes all trafic but no internet

Feb 8 09:54:24   BYOD     192.168.20.98:1781     52.4.247.10:80   TCP:S
Feb 8 09:53:58   BYOD     192.168.20.98:1780     52.4.247.10:80   TCP:S
Feb 8 09:53:29   BYOD     192.168.20.98:1779     52.4.247.10:80   TCP:S
Feb 8 09:49:58   BYOD     192.168.20.98:1778     52.4.247.10:80   TCP:S





Offline KOM

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Re: No internet access on BYOD interface pfsense 2.3.4
« Reply #3 on: February 08, 2018, 09:17:56 am »
Still nowhere near enough info.  Have you rebooted it?  Can you ping 8.8.8.8 from a BYOD client?  What packages do you have installed?

Offline it_support@nji-inm.ca

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Re: No internet access on BYOD interface pfsense 2.3.4
« Reply #4 on: February 08, 2018, 10:13:31 am »
Still nowhere near enough info.  Have you rebooted it?  Can you ping 8.8.8.8 from a BYOD client?  What packages do you have installed?

Cannot ping  8.8.8.8 from BYOD. There is no package installed.

But it getting the valid IP 192.168.20.x and in firewall log any trafic from BYOD network is PASSED. Please any further information you need.


Offline KOM

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Re: No internet access on BYOD interface pfsense 2.3.4
« Reply #5 on: February 08, 2018, 10:41:38 am »
Post a screenshot of your BYOD network rules so we can verify.

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Re: No internet access on BYOD interface pfsense 2.3.4
« Reply #6 on: February 08, 2018, 10:47:03 am »
Screen shot attached

Offline KOM

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Re: No internet access on BYOD interface pfsense 2.3.4
« Reply #7 on: February 08, 2018, 11:33:01 am »
Output of Interfaces - BYOD?  btw you have outbound pings blocked due to only allowing IP4 TCP.  Allow ICMP and see if you can ping out.  Can you resolve hostnames from a BYOD device?

btw that last rule isn't needed since the hidden deny rule will catch traffic that falls through the other rules.

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Re: No internet access on BYOD interface pfsense 2.3.4
« Reply #8 on: February 08, 2018, 11:59:04 am »
After allowing ICPM I can 8.8.8.8 and cannot ping host or NSLOOKUP returnes host could not found

Offline KOM

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Re: No internet access on BYOD interface pfsense 2.3.4
« Reply #9 on: February 08, 2018, 12:02:59 pm »
OK, so you have a DNS problem then.  Start looking from that angle.  Are you running forwarder or resolver?  Do you have them set to listen on the BYOD interface?

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Re: No internet access on BYOD interface pfsense 2.3.4
« Reply #10 on: February 08, 2018, 12:14:04 pm »
I have DNS forwarder enabled on BYOD and GUEST interface , GUEST interface having no isssue at all. No DNS Resolver. Here is is the screenshot.

Offline KOM

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Re: No internet access on BYOD interface pfsense 2.3.4
« Reply #11 on: February 08, 2018, 12:36:59 pm »
Your rules only appear to allow DNS lookups to some alias named NJI DNS.  Can BYOD reach that server, and does that server respond to them?

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Re: No internet access on BYOD interface pfsense 2.3.4
« Reply #12 on: February 09, 2018, 08:37:26 am »
It does not ping my NJI DNS server