Netgate SG-1000 microFirewall

Author Topic: Pfsense <-> solaredge  (Read 1703 times)

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Offline The cosmic gate

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Re: Pfsense <-> solaredge
« Reply #15 on: October 24, 2017, 10:07:13 am »
At the moment i'am getting crazy of this .
I disabled DNSBL for some days now,and today again the SE invertor stops sending data to toe SE portal :(
What should be the best way to troubleshoot is ?

( If i reboot PFsense, its working fine for a few days )

Offline Gertjan

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Re: Pfsense <-> solaredge
« Reply #16 on: October 25, 2017, 04:04:19 pm »
Check out the DHCP log.
By default, DHCP is activated on the SE.
Can you see the renewal dropping in every x time ?

Instruct the DHCP server on pfSense that it will always give the same IP to your SE.
Then, pfSense => System => Routing => Gateway and add a line - ( "Gateway" will be the IP of your SE - don't check any boxes).

Now you have a graph ( Status => Monitoring and select Quality).

Offline The cosmic gate

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Re: Pfsense <-> solaredge
« Reply #17 on: October 27, 2017, 08:26:56 am »
Check out the DHCP log.
By default, DHCP is activated on the SE.
Can you see the renewal dropping in every x time ?

Instruct the DHCP server on pfSense that it will always give the same IP to your SE.
Then, pfSense => System => Routing => Gateway and add a line - ( "Gateway" will be the IP of your SE - don't check any boxes).

Now you have a graph ( Status => Monitoring and select Quality).
Done, lets wait for now

Offline The cosmic gate

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Re: Pfsense <-> solaredge
« Reply #18 on: October 30, 2017, 08:45:48 am »
ok the drop / connection loss is there again , see the graph :


what's the next best thing to check ?

Offline The cosmic gate

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Re: Pfsense <-> solaredge
« Reply #19 on: November 01, 2017, 01:41:32 pm »
Nobody with some tips / hints ?

Offline The cosmic gate

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Re: Pfsense <-> solaredge
« Reply #20 on: November 06, 2017, 12:39:17 pm »

Offline stephenw10

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Re: Pfsense <-> solaredge
« Reply #21 on: November 13, 2017, 08:36:19 am »
Wow so the inverter just starts dropping packets after a few hours?

It could be uploading data at that point I guess. Did that happen at the same time it lost connection?

Does anything else restore the connection besides rebooting pfSense? Physically disconnecting the inverter Ethernet cable for example? Or rebooting the inverter (if you can do that)?

Did the dhcp log show anything when it failed?

We need to determine what the actual disconnect is when it fails. What diagnostics do you have on the inverter? Were you able to hardcode anything?

Steve

Offline The cosmic gate

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Re: Pfsense <-> solaredge
« Reply #22 on: November 15, 2017, 04:27:01 am »
Quote
Wow so the inverter just starts dropping packets after a few hours?
I think this is becauase the invertor stops sending packages when its in "night" mode

Quote
It could be uploading data at that point I guess. Did that happen at the same time it lost connection?
i really don't know , have to look for a way to monitor / check that

Quote
Does anything else restore the connection besides rebooting pfSense? Physically disconnecting the inverter Ethernet cable for example? Or rebooting the inverter (if you can do that)?
I just played around a few days ago on the invertor itself , to setup de DNS in the invertor manually and after i pressed some buttons en changed this DNS the connection if back agian( till yesterday)

Quote
Did the dhcp log show anything when it failed?
Getting this kind of log entery's :



Quote
We need to determine what the actual disconnect is when it fails. What diagnostics do you have on the inverter? Were you able to hardcode anything?
i can "hardcode"the IP / gateway / DNS , the website where its talking to , now: prod2.solaredge.com , and the connection itself : WiFi / Etherne etc.


Here's the most recent graph from the PF monitoring
« Last Edit: November 15, 2017, 05:32:45 am by The cosmic gate »

Offline The cosmic gate

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Re: Pfsense <-> solaredge
« Reply #23 on: November 21, 2017, 07:14:10 am »
What can i do ?
Today i had to reboot PFSense again, because of the connection between de invertor and the portal is gone ;(

Offline hbauer

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Re: Pfsense <-> solaredge
« Reply #24 on: November 21, 2017, 02:54:49 pm »
The only idea that comes to my mind is to monitor the traffic from the solaredge device with something like wireshark on a dump switch with something like a raspberry.

I have a solaredge device running which does not show any problems till now.

From the thread I have not seen if

- the se stops sending
- the portal refuses to receive
- pfsense is blocking.

(but I may have overlooked it)
Regards

Hagen

Offline The cosmic gate

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Re: Pfsense <-> solaredge
« Reply #25 on: November 25, 2017, 04:11:42 am »
@hbauer: and what is the configuration of you pfsense ( incl pfblockerNG etc ?

Offline hbauer

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Re: Pfsense <-> solaredge
« Reply #26 on: November 25, 2017, 04:34:52 am »
I have nothing special and no pfblocker. I just wanted to advice to try it without pfblocker. I have not seen in the thread the information that this was already tested. Sorry if I overlooked that.

 

Offline The cosmic gate

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Re: Pfsense <-> solaredge
« Reply #27 on: December 29, 2017, 04:49:26 am »
still unsolved, and had to reboot PFSense every 3 day's .
After the reboot everything is running fine for the next 3 days ;(
So what could be the next step to troubleshoot this please ?

Offline Grimson

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Re: Pfsense <-> solaredge
« Reply #28 on: December 29, 2017, 05:41:58 am »
So what could be the next step to troubleshoot this please ?

Get a real (as in someone who has an actual education in the field) network technican to do on location troubleshooting.


Offline hbauer

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Re: Pfsense <-> solaredge
« Reply #29 on: December 29, 2017, 07:03:50 am »
have you tried without pfblocker?