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Author Topic: Silicon Labs CP2104 USB-to-UART bridge fails on Win10  (Read 367 times)

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Offline detox

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Silicon Labs CP2104 USB-to-UART bridge fails on Win10
« on: February 14, 2018, 02:19:34 pm »
Hello All!

I have 3 SG-4860's and am very happy with them.  Saying that, I goobered an upgrade and now cannot access via console port.  I cannot reset using the reset button (fails to work)

When I purchased them, I received a Silicon Labs CP210x USB-to-UART bridge cable.  Now that I have Win 10, I cannot find any driver to make it work.  After a boatload of looking,,,, I finally found the drivers:
https://www.silabs.com/products/development-tools/software/usb-to-uart-bridge-vcp-drivers

The download will be : CP210x_Windows_Drivers.zip

This started as a plea for help, but since I found the answer I thought someone else could benefit from the info


Thanks

Offline ivor

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Re: Silicon Labs CP2104 USB-to-UART bridge fails on Win10
« Reply #1 on: February 14, 2018, 03:50:03 pm »
Need help fast? Commercial support: https://www.netgate.com/support/

Offline detox

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Re: Silicon Labs CP2104 USB-to-UART bridge fails on Win10
« Reply #2 on: February 14, 2018, 08:52:10 pm »
Ivor,

Yes I followed the instructions.  The problem was the usb cord was not recognized by windows 10 and I could not find a driver.

I finally found the location, downloaded and installed.  Then I could connect via maintenance port fine.  The issue was windows 10 did not recognize the usb - mini-b patch cable.

I was very worried I would not be able to recover the unit as the reset button did not work and I could not connect via cat5 due to a failed upgrade.

Thank you for the recommendation and link, even though I had used it previously, it was very thoughtful of you.



Offline ivor

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Re: Silicon Labs CP2104 USB-to-UART bridge fails on Win10
« Reply #3 on: February 15, 2018, 02:02:11 am »
Sorry, I had to start from "did you read the documentation" :)

I'm glad you got it working!
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Offline detox

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Re: Silicon Labs CP2104 USB-to-UART bridge fails on Win10
« Reply #4 on: February 15, 2018, 01:30:23 pm »
ivor,

No offense taken by your asking if I actually tried to read something besides a cereal box.  I get calls frequently reporting something does not work, or "I can't figure this out"..........
Each time I start with some standard inquiries.  Folks get hot when asked if their printer is on when they complain it does not work.... and,,, oh my,,,,, who turned it off?  I didn't do that..........

Thanks again for your assistance!